Parts as a Service

Drawing on 38 years of experience, we have developed a service to meet the needs of IT managers and IT support providers worldwide. At Xuper, we’re all about extending the life of your existing IT assets, covering all tier 1 vendors, including everything from routers to blade centres.

With a host of strategic stocking locations around the world, we have an extensive reach, enabling us to have the right parts, in the right place, at the right time.

We recognise the importance of improving your technology or fixing issues rapidly. To do this, you need to be able to get the IT parts you need, as quickly as possible. However, transporting assets around the world can be an arduous process with the complexity of international exportation and importation legislations. Xuper’s experts ensure your equipment is transported into countries legally, securely and on time.

Xuper provide warehousing and logistics services across the globe. Our services cover everything from encompassing warehousing, stock control, fulfilment and transportation of products. Our secure 24/7 FSL’s hold thousands of customer parts in country, local to your site, making your inventory easily accessible whenever required.

Xuper - S - Handing Box Delivery

Stocking Locations

Our host of strategic stocking locations around the world means we have an extensive reach, enabling us to have the right parts, in the right place, at the right time.

SLA’s

Our parts as a service comes with a range of SLAs to meet the individual requirements of each of our customers and client’s needs. A selection of the SLAs be provide includes:

  • Spares Onsite
  • 24x7x4
  • NBD
  • 24x7x2
  • 8x5x4
  • T&M

Why choose Xuper for PaaS?

  • SLA’s tailored to meet your requirements
  • Short-term or long-term storage available
  • Spare parts handling
  • Dispatch management
  • Returns & refusals management
  • Warehouse facilities across the globe (local to your site if required) making it a cost effective and efficient solution
  • International transport network
  • Inventory control and stock management
  • Can get you the parts you need when you need them

Vendors

Throughout the years we have developed an extensive network of vendors across all of our stocking locations, which only continues to increase and improve. Below we have listed some of the vendors and equipment which we supply parts for.

  • CISCO – Switches, Routers, UCS, Telepresence, Webex
  • HP – Proliant Gen1 – Gen 10, HP9000, Integrity, Full Portfolio Disk and Tape
  • Juniper – Switches, Routers, Network Appliances, Chassis, Blades
  • IBM – IBM I/P/Z Series, Disk & Tape Storage, XIV, Storwize, X Series
  • F5 – All BIG-IP load balancers LTM’s
  • DELL – PowerEdge, Compellent, Equallogic
  • DELL EMC – Clariion, Symmetrix, VNX, Vblock
  • BROCADE – All legacy products, Switches, Routers
  • FUJITSU – Primergy, Primepower
  • STORAGETEK – SL150, SL500
  • Polycom – RealPresence Immersive Studio, RealPresence Group Series, RealPresence Cloud, RealConnect for Office 365
  • Yealink – VC880, VC800, VC500, VC200
  • NetApp – Eseries, FAS
  • HITACHI – 9910, 9960/70/80, XP512, XP48, XP1024
  • Quantum – All tape drive products for legacy and current portfolio
  • SONY – XG100, PCS – XG 77, PCS – XC1

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