Unified Communications

As Microsoft Partners you are obviously aware how IT and UC are merging, yet some of the skills needed to support clients properly are different, our UC team are here to bridge that gap and help you profit from showing your clients the phenomenal benefits from adopting hot technologies like voice-enabled Teams and more… 

Unified communications cover a wide range of solutions, but really it’s just about optimising how users communicate for their specific use case, which can vary greatly from one type of environment another. Unified comms enable organisations to communicate effectively, to increase productivity and to save money. The COVID-19 outbreak has highlighted the importance of agile flexible working solutions that quickly enable users to adapt to changing situations and work safely without impairing their business value. Indeed UC’s job is to seamlessly integrate the applications, processes, calls, message streams, devices and people needed to deliver business value.   

For more than 30 years, we’ve been supplying customers with different generations of AV/UC solutions and its clear that today’s solutions are rewriting how people communicate from any device, anywhere and anytime. With a wide range of options, there’s never been a better time to invest in UC to get an amazing ROI. With a number of options available, we will work with you to design, deploy and support the solutions that best meet your requirements.   

Our recommended solutions for businesses today are Microsoft Cloud orientated solutions like (see our complementary AV/VC section).

Microsoft Teams

Microsoft Teams is Microsoft’s fastest ever-growing business solution. It brings all its latest tools and capabilities including voice and video into a single collaboration platform that is part of the robust suite of Office 365 services and is truly built for today’s workforce in mind. Teams provides global, remote, and dispersed teams with the ability to work together collectively and share information in a central commonplace. It allows organising chats by teams (projects) and various channels (different topics/audiences that comprise a team).   

Out of the box, it’s truly versatile and powerful but things done stop there, it’s possible to connect to, develop and customise advanced solutions as well as integrate with Dynamics 365, the Power Platform and third-party solutions. This means it will soon become the place where organisations do most of their work!  

 

Skype for Business Migrations

With Microsoft announcing that the end of life for Skype for Business as the 31st July 2021, it is an ideal time to migrate. Having deployed numerous Skype for Business solutions, we know exactly what is required to conduct an efficient migration to a new communication solution.   

Get in touch to see what service best suits your needs.

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